WordPress maintenance

WordPress maintenance, done every day.

Updates checked against your pages, nightly backups, security and monitoring, with hosting included and a report every month.

Part of every plan Hosting included No contract
How it works

How maintenance works.

1Every minute

We watch your site

Uptime checks every minute and real-time security, with alerts straight to our team.

2Every day

We update it safely

Plugins, themes and WordPress, with your key pages checked before and after.

3Every night

We back it up

Files and database, stored off the server and kept 14 days.

4Every month

We report back

A plain-English report of everything we did, sent to you.

How updates run

Every update gets looked at.

Automatic updates are how most sites break. Ours go through three steps: the update, a before-and-after check of your key pages, and only then live. Anything that changes a page is held back.

  • Plugins, themes and WordPress itself, every day
  • Screenshots of your key pages before and after, compared pixel by pixel
  • Held back updates are rolled back and retried after we find out why
  • Every update and every rollback is listed in your monthly report
The checklist

What we do, and how often.

This is the whole list, not highlights. Every line runs on every plan, and every one shows up in your dashboard.

Every minute
  • Uptime check from outside the server
  • Response time recorded
  • Alert to our team if two checks fail
Every day
  • Plugin, theme and core updates
  • Visual check of key pages before and after
  • Rollback of anything that changed a page
  • Security patches as soon as they are released
Every night
  • Full backup of files and database
  • Copied off the server and kept 14 days
  • Full malware scan
  • SSL certificate check
Every week
  • Database cleanup: revisions, spam, transients
  • Speed check on phone and desktop
  • Broken link and 404 check
  • Review of held-back updates
Every month
  • Plain-English care report
  • Test restore of a backup
  • Plugin review: unused, abandoned or heavy
  • PHP version and server settings check
When an update fails the check

What “held back” means.

About one update in ten changes something on a page. Here is what happens to those, and what you see.

What we do

The update is rolled back within seconds, so your visitors never see the change. The plugin stays on its previous version, which keeps working.

We look at the difference: a shifted slider, a missing button, a font that changed. Usually the cause is a setting the new version reset or a conflict with another plugin. We fix the cause or wait for the next release, whichever is safer.

If the held-back update is a security fix, we do not wait. We patch the hole another way, with a firewall rule or a setting, until the plugin can be updated cleanly.

What you see

A line in your dashboard the same day: which plugin, which version, what changed on which page, and what we are doing about it.

The same line in your monthly report, with the date it was finally applied.

Nothing else. You do not have to approve a rollback or test a page. If we need a decision from you, for example to replace a plugin that keeps breaking, it arrives as a request with a live status, and you answer when you have a minute.

Not just another ticket system

You never have to ask “any update?”

Every request gets a live status in plain English from the moment it lands, right in your dashboard.

  • Nine clear states, not just Open and Closed
  • Every status change, timestamped
  • Close finished work with one click, or send it back
  • Your sites, backups, billing and uptime in the same place
The checklist

What maintenance actually includes.

Daily updates, checked

Every update is followed by a visual check of your key pages. Anything that changes gets rolled back.

Nightly backups

Your files and database, stored off the server and kept for 14 days. Restores are free.

Uptime monitoring

Checked every minute. If your site goes down, we get the alert and start fixing it.

Security

Real-time firewall, malware scanning and automatic cleanup on every plan.

Database cleanup

Old revisions, spam and expired data cleared out every week to keep things quick.

Monthly report

Updates installed, backups taken, issues fixed and changes made, in plain English.

The monthly report

A report you can actually read.

Once a month you get a short report of what we did. No charts you have to decode, just what happened and what we fixed.

What is in it

  • Updates applied. Every plugin, theme and core update, which ones were held back and why.
  • Backups. How many ran, where they are kept, and the result of the monthly test restore.
  • Uptime. The percentage, the number of checks, and any outage with what caused it.
  • Security events. Attacks blocked, logins stopped, anything cleaned.
  • Time used. Development time used against your plan, with the requests it went to.

WooCommerce stores

Stores need more than updates. On WP Boost and up we also check the checkout after every update, place a test order every week, and make sure order data is in every backup. Read how WooCommerce maintenance works.

Compare

Doing it yourself vs a maintenance plugin vs Upstrike.

A plugin can click Update for you. It cannot look at the page afterwards, and it cannot fix what it broke.

What you getDoing it yourselfA maintenance plugin
UpdatesWhen you rememberAutomaticDaily, with a visual check
Checking pages after an updateIf you have timeNot possibleBefore and after, every time
Rolling back a bad updateRestore and hopeSome plugins, manuallyAutomatic, then fixed
BackupsA plugin on the same serverOften on the same serverNightly, off the server, 14 days
Uptime monitoringYou find out from a customerAdd-onEvery minute, we get the alert
Security and malware cleanupA plugin, and you clean upNot includedFirewall, scans and cleanup included
HostingSeparateSeparateIncluded
Someone to fix what breaksYouNobodyWordPress developers, free
Monthly costYour time plus tools$10 to $50 plus hostingFrom $99, hosting included
A good fit?

Who this is for, and who it isn’t for.

This is for you if

  • Your site matters to your business and nobody is looking after it
  • You have been bitten by an update that broke something
  • You want backups you can actually restore from, kept away from the server
  • You want a monthly report you can read in two minutes
  • You run a WooCommerce store and need the checkout watched

Probably not for you if

  • You enjoy doing updates and backups yourself and have a way to roll back
  • Your site is a hobby with nothing riding on it
  • You want maintenance on hosting we do not control (we can only check what we can see)
  • Your site is not WordPress
Plans

Included in every plan.

Hosting, care, security and support in one monthly price. Higher plans add development time from our team.

WP Shield

$99/mo

Hosting and care for your site, handled every day. Development when you need it.

Best for sites that rarely change and need to stay safe, fast and online.
Get WP Shield
  • Managed WordPress hosting
  • Daily plugin, theme and core updates
  • Nightly off-server backups
  • 24/7 monitoring and emergency response
  • Real-time firewall and malware protection
  • Automatic malware cleanup
  • Free whole-site troubleshooting
  • Developer-level support

WP Boost

Most popular
$199/mo

Hosting and care, plus a developer who knows your site.

Best for occasional content changes, plugin tweaks and small fixes.
Get WP Boost
  • Everything in WP Shield
  • 1 hour of development each month
  • Small updates without using your hour
  • Proactive recommendations
  • WooCommerce store care

WP Pro

$349/mo

Ongoing development with a dedicated point of contact.

Best for businesses that update their site every week or keep adding new features.
Get WP Pro
  • Everything in WP Boost
  • 3 hours of development each month
  • A dedicated point of contact
  • Priority handling

WP Scale

$599/mo

Your complete web team: hosting, development and strategy.

Best for companies that want their site to be a growth channel, with a plan to get there.
Get WP Scale
  • Everything in WP Pro
  • 8 hours of development each month
  • First-priority queue
  • Strategy calls and consulting

No contracts, cancel any time, and your data is always yours. More sites are $79 a month each and share your plan's hours.

Which plan

Which plan is right for you?

Sites that rarely change

Your site needs to stay safe, fast and online, but you rarely need changes.

RecommendedWP Shield
$99/mo
Extra work at $150/hr
Get WP Shield
Most popular

Growing businesses

Your site brings in leads or sales and you sometimes need a developer for tweaks and fixes.

RecommendedWP Boost
$199/mo
1 hour of development a month
Get WP Boost

Busy sites and stores

You update every week, add features, or run a WooCommerce store.

RecommendedWP Pro
$349/mo
3 hours of development a month
Get WP Pro

Sites that drive growth

You want priority handling, strategy calls and real development time every month.

RecommendedWP Scale
$599/mo
8 hours of development a month
Get WP Scale
FAQ

Questions, answered.

More on the full FAQ page, or email [email protected] and a real person will reply.

See plans
How often do you update WordPress, plugins and themes?

Every day. Each update is followed by a visual check of your key pages, and anything that looks different is rolled back and fixed before we try again.

How long do you keep backups?

Nightly backups of your files and database are stored off the server and kept for 14 days. Restoring one is free.

Do you maintain WooCommerce stores?

Yes. WP Boost, WP Pro and WP Scale add WooCommerce store care: checkout monitoring, test orders and order data checked in every backup.

Do I need maintenance if my site rarely changes?

Yes. Plugins, themes and WordPress still need updates, and attacks don’t care how often you post. WP Shield is built for exactly that.

What happens if my site goes down?

Our monitoring alerts us first and we start fixing it right away. If needed, we restore last night’s backup.

Can I switch plans later?

Any time, from your dashboard. Upgrades are charged the prorated difference right away. Downgrades take effect at the end of your current billing month.

What is a visual check?

Before each update we take screenshots of your key pages: the homepage, contact page, top landing pages and the checkout if you have one. After the update we take them again and compare. If anything moved or disappeared, the update is rolled back and we find out why.

What if an update is held back for a long time?

We tell you in the report and in your dashboard. Usually the next release fixes it. If a plugin keeps breaking your site, we suggest a replacement and do the swap with your development time, or free if it is a small one.

Where are backups stored?

Off the server, in a separate storage location in the same region. A problem on the server, including a hack, cannot touch them. They are kept for 14 days and we test a restore every month.

Can I ask you to restore a backup?

Yes, from your dashboard or by asking us. Restores are free. You can restore the whole site or just the files or the database.

Do you clean up plugins I do not use?

We list unused and abandoned plugins in your monthly report and remove them with your OK. Fewer plugins means fewer updates, fewer holes and a faster site.

Will I still have admin access?

Yes, full access. It is your site. We ask that you let us handle updates so the visual checks keep working, but you can log in and do anything you like.

Hand off your WordPress site today.

Pick a plan, check out in two minutes, and we take it from there.

No contract 30-day refund Hosting included
Your planWP Boost
Today's total$199/mo

How many sites?

Your plan covers one site. Each extra site is $79 a month and shares your plan's hours.

Or pick a number
1
WP Boost plan, monthly
Due today

No contract. 30-day refund.

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